WHAT WE DO

Online Reputation Management & Customer Experience Coaching

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Man in a suit holding his hands open with 5 golden yellow stars in between them.

Build Trust, Strengthen Your Brand, and Get More Reviews—The Right Way

Your reputation is one of the most important parts of your business—and in today’s digital world, it starts online. Whether someone’s looking for a local service or comparing businesses, the first place they check is Google. A strong review presence can help you stand out, attract more customers, and build long-term trust.


At Andona Marketing, we offer a complete reputation management package starting at $149, with ongoing automation support for just $39/month. But more importantly, we focus on helping you understand how to build trust with your customers, not just collect reviews.


We do this through a combination of smart automation and personalized coaching. First, we set up systems that gently guide satisfied customers to leave a review on your Google Business Profile, while filtering out negative feedback through private response forms. This helps protect your public reputation and gives you a chance to address concerns privately.


But we don’t just set it and forget it. We include two one-on-one coaching sessions with every Reputation Management setup. These sessions are designed to give you personalized insights and a clear path forward. We’ll do a full audit of your online presence, review your social media profiles, and help you improve your customer communication strategy across the board.


Our goal is simple: help you turn happy customers into 5-star reviews, improve your brand image, and set up sustainable systems that work long after the coaching ends.